On-demand sustainable public transport service has served more than 11,500 passengers in its first year.

The innovative public transport service DigiGo is celebrating its first birthday on April 1 2023.

DigiGo is a shared minibus service with wheelchair accessible vehicles, offering on-demand and pre-bookable travel with no fixed route or timetable.

The service operates 7 days a week, from 7am until 10pm every day and is included in the Government's Bus Fare Cap Grant with journeys costing just £2 until 31 March 2023.

Since its launch, passengers have used the shared public transport service to get to a variety of places, including Notley High School and Braintree Sixth Form, Broomfield Hospital and Great Notley Country Park.

In September, DigiGo merged its two zones into one, and expanded out to Great Dunmow, Stebbing, Great Sailing, Great Canfield and the surrounding areas following feedback from residents.

Cllr Lee Scott, Essex County Council Cabinet Member for Highways Maintenance and Sustainable Transport, said: “We are proud to be celebrating twelve months of the new, innovative DigiGo service, which has served over 11,660 passengers during this time.

“DigiGo offers convenient and flexible travel for residents, is a sustainable alternative to other modes of transport and enhances our public transport offer in rural and suburban areas. As we enter the second year of the pilot, we continue to listen and act on feedback, dynamically changing the service as we go.

“We thank our passengers who have used the DigiGo service since its launch and celebrate this milestone with you all.”

The fully electric fleet run by Essex County Council (ECC) supports commitments to deliver safer, greener and healthier travel for current and future users of the transport network in Essex, whilst contributing to net zero targets.  

Residents can book a DigiGo journey via the TravelEssex app or find out more at the DigiGo website by visiting http://www.digigo.uk/

There is also a telephone booking line available Monday to Friday, 10am till 12pm at 03330 137 138 (excluding bank holidays)

[Photo shows a small boy boarding a DigiGo minibus with two adults, with trees in the background.]

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